Used across 15,000+ client groups
Customer Conversation Intelligence to improve retention
Customer Conversation Intelligence to improve retention
Customer Conversation Intelligence to improve retention
Stop letting critical customer data disappear across everyday conversations. Chetto turns conversations into clear ownership, next steps, and risk signals, so your team can prevent churn before it happens.
Trusted by clients across industries
Problems
The Hidden Visibility gaps in Customer Conversations
Without strong conversation intelligence, important client signals stay buried inside day-to-day communication.
Follow-ups are promised but not completed
Approvals get lost in WhatsApp threads
Ownership becomes unclear across accounts and projects
Teams spend too much time manually chasing status updates
Client concerns stay buried in long conversations
Problems
The Hidden Visibility gaps in Customer Conversations
The Hidden Visibility gaps in Customer Conversations
Without strong conversation intelligence, important client signals stay buried inside day-to-day communication.
Without strong conversation intelligence, important client signals stay buried inside day-to-day communication.
Follow-ups are promised but not completed
Follow-ups are promised but not completed
Approvals get lost in WhatsApp threads
Approvals get lost in WhatsApp threads
Ownership becomes unclear across accounts and projects
Ownership becomes unclear across accounts and projects
Teams spend too much time manually chasing status updates
Teams spend too much time manually chasing status updates
Client concerns stay buried in long conversations
Client concerns stay buried in long conversations
The signals behind your NPS score
Conversation intelligence for client delivery, not just visibility
Unified client communication
Bring client conversations from WhatsApp, email, and meetings into one workspace.
Ownership and escalation visibility
Bring client conversations from WhatsApp, email, and meetings into one workspace.
Ownership and escalation visibility
See where communication is stuck, who needs to respond, and which threads may put delivery at risk.
Follow-up and approval tracking
Use conversation intelligence to detect what was promised, what is pending, and what needs attention.
Communication health across projects
Review response patterns, unresolved discussions, and client delivery signals across active accounts.
The signals behind your NPS score
Understand the conversations, delivery gaps, and client signals shaping customer sentiment.
Unified client communication
Bring client conversations from WhatsApp, email, and meetings into one workspace.
Ownership and escalation visibility
See where communication is stuck, who needs to respond, and which threads may put delivery at risk.
Unified client communication
Bring client conversations from WhatsApp, Slack, email, and meetings into one workspace.
Ownership and escalation visibility
See where communication is stuck, who needs to respond, and which threads may put client at risk.
Follow-up and approval tracking
Use conversation intelligence to detect what was promised, what is pending, and what needs attention.
Communication health across projects
Track unresolved queries, account risks, and client signals across active accounts.
Follow-up and approval tracking
Use conversation intelligence to detect what was promised, what is pending, and what needs attention.
Communication health across projects
Review response patterns, unresolved discussions, and client delivery signals across active accounts.
Features
Turn Conversations into Visibility, Action, and Control
Streamline your business with unified metrics and AI-powered analytics—all in one place.
Features
Turn Conversations into Visibility, Action, and Control
Streamline your business with unified metrics and AI-powered analytics—all in one place.
Features
Turn Conversations into Visibility, Action, and Control
Streamline your business with unified metrics and AI-powered analytics—all in one place.
AI Task Manager
Automatically extract tasks, owners, and deadlines from conversations so work moves forward with clear accountability.
AI Task Manager
Automatically extract tasks, owners, and deadlines from conversations so work moves forward with clear accountability.
AI Task Manager
Automatically extract tasks, owners, and deadlines from conversations so work moves forward with clear accountability.
Chat Insights
Spot risks, blockers, sentiment shifts, and missed follow-ups early—before they become churn, escalation, or revenue leakage.
Chat Insights
Spot risks, blockers, sentiment shifts, and missed follow-ups early—before they become churn, escalation, or revenue leakage.
Chat Insights
Get instant visibility into what customer chats are really telling you. Chat Insights helps teams uncover trends, blockers, and next steps across conversations.
Live NPS
Measure customer health from real behaviour in conversations—not delayed surveys—so teams know who needs attention now.
Live NPS
Measure customer health from real behaviour in conversations—not delayed surveys—so teams know who needs attention now.
Inbox
Bring escalations, unanswered queries, mentions, and at-risk conversations into one focused view for faster action.
Inbox
Bring escalations, unanswered queries, mentions, and at-risk conversations into one focused view for faster action.
Reports
Generate briefs, health checks, and executive summaries in minutes, then share or schedule them across your team.
Reports
Generate briefs, health checks, and executive summaries in minutes, then share or schedule them across your team.
Reports
Generate briefs, health checks, and executive summaries in minutes, then share or schedule them across your team.
How to setup
Get clear answers in 3 simple steps
Connect your channels, add business context, and let Chetto surface the follow-ups, risks, and escalations that need attention.
Connect your conversation channels
Authorize Chetto to read customer communication across email, Slack, meetings, and other channels where work and follow-ups actually happen.
Connect your conversation channels
Authorize Chetto to read customer communication across email, Slack, meetings, and other channels where work and follow-ups actually happen.
Add your business context to run
Tell Chetto how your team operates by defining accounts, owners, priorities, SLAs, escalation paths, and the signals that matter to your business.
Start seeing what needs attention
Chetto turns conversation intelligence into a live view of missed follow-ups, delayed responses, unresolved issues, and early churn risk so teams can act sooner.
How to setup
Get clear answers in 3 simple steps
Connect your channels, add business context, and let Chetto surface the follow-ups, risks, and escalations that need attention.
How to setup
Get clear answers in 3 simple steps
Connect your channels, add business context, and let Chetto surface the follow-ups, risks, and escalations that need attention.
Connect your conversation channels
Authorize Chetto to read customer communication across email, Slack, meetings, and other channels where work and follow-ups actually happen.
Add your business context to run
Tell Chetto how your team operates by defining accounts, owners, priorities, SLAs, escalation paths, and the signals that matter to your business.
Start seeing what needs attention
Chetto turns conversation intelligence into a live view of missed follow-ups, delayed responses, unresolved issues, and early churn risk so teams can act sooner.
For personal use or very small teams Start with Chetto Nano.
Chetto Nano is designed for individuals, shared groups, and lightweight coordination. If you’re not looking for the full Chetto setup yet, you can try our free lite bundle app.
FAQ's
Frequently Asked Questions
What is Chetto?
What is conversation intelligence for customer teams?
How do you track customer conversations across email, Slack, and meetings?
How do you spot early warning signs of customer churn?
How do you improve visibility into customer conversations?
What is Chetto?
What is conversation intelligence for customer teams?
How do you track customer conversations across email, Slack, and meetings?
How do you spot early warning signs of customer churn?
How do you improve visibility into customer conversations?
FAQ's
Frequently Asked Questions
What is Chetto?
What is conversation intelligence for customer teams?
How do you track customer conversations across email, Slack, and meetings?
How do you spot early warning signs of customer churn?
How do you improve visibility into customer conversations?
Health Check
See how your work
conversations are really running.
In a live demo, we run a lightweight scan on your chat export and turn it into a crisp, visual snapshot of communication health—participation, response gaps, real-time moments, and acknowledgement loops.
Download the Chetto App for Live NPS and Customer Risk Visibility
Track live NPS, spot escalations early, catch missed follow-ups, and stay on top of customer health in real time — directly from everyday conversations.
Download the Chetto App for Live NPS and Customer Risk Visibility
Track live NPS, spot escalations early, catch missed follow-ups, and stay on top of customer health in real time — directly from everyday conversations.
Download the Chetto App for Live NPS and Customer Risk Visibility
Track live NPS, spot escalations early, catch missed follow-ups, and stay on top of customer health in real time — directly from everyday conversations.
Health Check
In a live demo, we run a lightweight scan on your chat export and turn it into a crisp, visual snapshot of communication health—participation, response gaps, real-time moments, and acknowledgement loops.
See how your Work conversations are really running.
For personal use or very small teams Start with Chetto Nano.
Chetto Nano is designed for individuals, shared groups, and lightweight coordination. If you’re not looking for the full Chetto setup yet, you can try our free lite bundle app.
FAQ's
Frequently Asked Questions
What is Chetto?
What is conversation intelligence for customer teams?
How do you track customer conversations across email, Slack, and meetings?
How do you spot early warning signs of customer churn?
How do you improve visibility into customer conversations?
For personal use or very small teams Start with Chetto Nano.
Chetto Nano is designed for individuals, shared groups, and lightweight coordination. If you’re not looking for the full Chetto setup yet, you can try our free lite bundle app.
Health Check
See how your work
conversations are really running.
In a live demo, we run a lightweight scan on your chat export and turn it into a crisp, visual snapshot of communication health—participation, response gaps, real-time moments, and acknowledgement loops.