Redefining Team Visibility: Meet Manager Access on Chetto

Imagine this: a client shares an important update in a group chat, but the manager never sees it. A task is delayed, a follow-up is missed, and everyone scrambles to catch up. This happens more often than we’d like. Teams already rely on Chetto to stay updated on client progress, tasks, and outcomes. But one recurring challenge stood out: managers were often left out of the loop.

Giving Managers the Visibility They Need

Managers usually aren’t part of every WhatsApp group their teams operate in. That means missing critical client updates, pending tasks, or issues that need escalation — until it’s too late. The result? Delays, uncertainty, and a lack of visibility into what’s actually happening on the ground.

With our Manager Access feature, managers can now stay fully informed, even without being added to every WhatsApp group. They can see client updates, track team tasks, and monitor key conversations effortlessly, all from the Chetto dashboard.

Why It Matters

This is about accountability and clarity. Manager Access makes ownership visible, highlights bottlenecks early, and surfaces client health signals—so leaders can act decisively and teams can close loops on time.

We built it to solve a common reality: managers need visibility into work that unfolds across many chats, but they can’t be in every conversation. Manager Access delivers a unified view of tasks, client updates, and team progress—without changing how teams already communicate in WhatsApp

The Bigger Picture

Business conversations happen everywhere, especially on WhatsApp. Manager Access ensures that the people responsible for decisions have the visibility they need — so teams stay aligned, clients stay happy, and nothing slips through the cracks.